Like errythang we do here we like to keep it pretty simple, our shipping is no different. All Australian orders over $40 ship free anywhere in Australia for a 3 to 6 day service and is only $7.95 if your order is under $40 But we really we want you to get your products as quickly as possible, I mean who wants to wait, us Men are busy right? So our express next day service is $9.95
Free Aussie Shipping over $40
We use Australia post to deliver your order as they are a little more efficient than the homing pigeons we invested in. Your order will ship within 24 hours and arrive in 1 to 2 business days anywhere in Australia unless you selected free postage which will be 3 to 6 days. All orders are trackable which you will receive info about your parcel including tracking via email.
Don’t worry team USA we’ve got you covered as well. All parcels are sent with tracking of which you will be updated along the way. Our orders generally get to you within 5 to 10 days.
Just a quick skip across the pond and your order will be with you in 4 to 8 days.
Returns Policy and Money Back Guarantee:
30 Day if you don’t love it return it for a refund policy. We are so confident with our products and stand behind them that if you don’t love your purchase after using it for 30 days, let us know and if you’re unhappy with your purchase we will give you a full refund for the product. That’s what we call no risk shopping!
The usual return policy is also below.
– You can return your online purchase for a refund within 30 days, the customer is responsible for return postage costs.
– We will refund any items with manufacturing faults that are returned in original packaging.
– If you are not satisfied with the product after 30 days you can ask us for a refund on your purchase, as long as you send the product back to us.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
Stag Supply may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.